COVID-19: Important information for your stay at our hotel
Ladies and gentlemen,
dear guests,
We take your safety and well-being, as well as the one of our employees, as our utmost priority; therefore we have implemented and adhere to the highest standards of safety, hygiene and disinfection to address COVID-19 in collaboration with international medical experts and following the recommendations of the Robert-Koch Institute and the current Corona ordinance of the federal state of Brandenburg. Please note that the federal regulations are subject to constant change, therefore all information on this website is without guarantee. We try to keep the information as up-to-date as possible.
An overview of our measures to ensure the safety of our guests and employees in the different hotel areas:
General
Is a negative Corona test required to stay at the hotel?
Hotel stays for touristic purposes are only possible for people, who are fully vaccinated or recovered.
Business travellers must present proof of valid vaccination or recovery, or a negative PCR (no older than 48 hours) or antigen (no older than 24 hours) test certificate.
Other reasons for travel with the possibility of using a negative test include:
- Use of urgently required medical, therapeutic or nursing services
- Exercising custody rights or rights of access ordered by law or court order
- Visiting seriously ill children or parents, dying persons or persons in an acutely life-threatening condition
Where are the closest test stations?
- Storchenapotheke, pharmacy, Havelplatz 2, 16761 Hennigsdorf: right around the corner from the hotel. >> register here
- Stadtklubhaus, side lobby, Edisonstraße 1, 16761 Hennigsdorf: approx. 15 minutes (1,1 km) on foot. No previous registration required.
- Test centre Hellweg, Veltener Straße 8, 16761 Hennigsdorf: approx. 20 minutes (1,7 km) on foot or 2 stops by bus. No previous registration required.
Find an overview of all rapid test stations in Brandenburg here.
Is the wearing of a mask mandatory in the hotel?
Yes, it is mandatory to wear a surgical mask or an FFP2 mask at all times in public hotel areas.
Is there the possibility of digital contact tracing?
Yes, digital contact tracing in our hotel is carried out via the luca app.
Further measures taken by the hotel:
- Disinfectant dispensers are available in all public hotel areas.
- Walking paths within the hotel are separated by walking direction and marked accordingly.
- The floor is lined with markings to maintain the required minimum safety distance.
- To protect both our guests and employees, the front desk is fitted with plexiglass panes.
- Public areas are cleand and disinfected at a higher frequency.
- Access to the lift is limitied to a certain number of people. For more information, please refer to the on-site signage.
- In order to minimise contact points and transmission routes, your room is only entered for cleaning after check-out. If you would like to have cleaning inbetween, please reach out to our front desk staff.
Breakfast
Does the hotel offer breakfast?
We offer our full breakfast buffet.
Breakfast times:
daily 6:30 a.m. - 10:00 a.m.
No reservations required.
Gastronomy
Lunch and dinner
Due to the current situation our restaurant remains closed until further notice. We are happy to recommend you nearby alternatives.
Hotel bar and conservatory
Also our hotel bar and conservatory remain closed for now.
Room service
Due to the current situation, we do not offer room service until further notice. Thank you for your understanding!
Half board
Half board is currently only available in connection with our conference packages or for group bookings.
Wellness & Fitness
Gym and sauna
Due to the current Corona regulations, our wellness & fitness area remains closed until further notice. There are currently no massage appointments available at our partner studio.
Meetings & Events
Proof of full vaccination or recovery must be presented in order to participate in any kind of event. Our function room capacities are currently limited to a maximum number of 20 people per room. The "Kleist" function room is temporarily unavailable.
